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Sleep Inn Intercontinental Airport East - Houston Intercontinental Airport

18150 McKay Dr Houston, TX 77338
1 miles from IAH

Overall Reviews


Based on 69 reviews

Important Info

Free Cancellation

Free Parking

Close to IAH

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 24/7

Shuttle Frequency: Every 30 or 60 minutes - arrange at check-in

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Oct 26

Fly On

Oct 27

Park Until

Nov 1






Room Type


1 King Bed - 1 Night & 14 Days of Parking

Extra Parking: $5.00/day Extra Guests: $5.00/guest

2 Guests Included

2 Standard Beds - 1 Night & 14 Days of Parking

Extra Parking: $5.00/day Extra Guests: $5.00/guest

4 Guests Included


About This Hotel


Free Internet

24 Hours

Free Breakfast

Iron/Ironing Board

Airport Shuttle



Located near the local airport, The Sleep Inn Intercontinental Airport East Hotel in Humble, Texas is there for your traveling needs.

Enjoy the spacious smoke-free rooms during your stay. Take full advantage of the outdoor pool/hot tub, Wi-Fi internet, complimentary breakfast, AND 24-hour shuttle service to and from the airport.

Each of the 54 guest rooms include a microwave, refrigerator, coffee maker, ironing board, clock radio, and even a hair dryer. Not to mention there is also a 32" flat screen TV in every room for your viewing pleasure.

All guests are encouraged to use the free parking, local calls, and copies of USA Today during their stay. Park and Fly packages are available upon request. All rooms are 100% smoke free and pet free, so please make sure to leave your pet at home!

Shuttle Hours


Shuttle Frequency

Every 30 or 60 minutes - arrange at check-in

Check-In/Out Time

03:00 PM / 11:00 AM

Cancellation Policy

24 Hours Prior to Arrival


Take Hwy 59 N Exit WIll Clayton (Airport Exit) take first right onto McKay and HOTEL is on the right.
Leaving Airport take 59 exit to WIll Clayton go 1 mile to McKay take a left after light HOTEL is on the right.

Customer Reviews

Overall Reviews


Based on 69 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

15 to 20 minutes

Verified Review

Cheryl Y- October 13, 2017

The hotel staff was courteous and helpful. The shuttle arrived in about 20 minutes each time . We would stay there again.

Verified Review

Kimberly J- October 13, 2017

Just ok.

Verified Review

Robert C- September 30, 2017

The hotel was fine. We have stayed there quite a few times but never on the back side. The dogs were ridiculous! Barked the entire time. Woke me up very early and continued to bark so I could not go back to sleep.

Verified Review

Wanda D- September 28, 2017

Hotel itself, daytime staff and breakfast was great. However when returning from our trip in the evening, it took 75 minutes to get a shuttle. Not only did we have to call 4 times but the woman we talked to was rude. After 30 minutes I called again and inform her at what gate we were waiting and she told me in no uncertain terms that I would just have wait and be patient. He had many to pick up and was just busy. On the 3rd call 20 minutes later she told me he went around twice and we weren't there so I would just have to call a taxi. At this point my husband and I were so upset. We told her no he did not come and we were still at the same gate. That was when she realized we were not at the right gate and said she told us where to go. She may have said it but obviously she was not clear enough and we didn't hear it. We were not standing for an hour there for fun and to insinuate this was ridiculous. This is when she said we would just have to call a taxi. Well after a heated discussion, she sent him again and we were finally picked up. We did not go back inside the hotel because we were so mad and had a 3 hour drive back home. This was such poor customer service by the evening staff and will never use hotels that do not have their own shuttle again. We didn't think about this before, but now we know.

Verified Review

MARK F- September 23, 2017

I'm glad I waited until after final shuttle service to complete this survey. I had to call 3 times to get the desk to send out the shuttle, and the desk insisted that I was in the wrong pick-up location. It turn out that I was correct about my location and the desk clerk was wrong. AS A RESULT OF THEIR INEPTNESS, WE GOT A LATE START DRIVING HOME AND GOT CAUGHT UNNECESSARILY IN RUSH HOUR HOUSTON TRAFFIC.

Verified Review

Julie W- September 21, 2017

The key I was given opened any door. I opened someone else's room by mistake.

Verified Review

John C- September 8, 2017

Service good had to wait 1 1/2 hour for shuttle

Verified Review

Bruce L- September 6, 2017

We chose the Sleep Inn because it was 15 mins from the airport and we knew we would be exhausted following 24 hours of travel and would want to get to our room quickly. After 45 mins of waiting for their shuttle to pick us up a Holiday Inn van stopped to check on us because we had been there for so long and then he graciously took us to the Sleep Inn. When we arrived we told them they could cancel the shuttle so she called him and within minutes he was at the hotel without any passengers, which means he wasn't even on the way to the airport yet. I have no idea how long we would have had to wait, but this was not OK. Then, they did not have record of our room reservation. The reservation existed two weeks prior when we dropped off our car so I know they had it. Another delay of getting rest. Then, in the morning we were woken up by dogs (yes plural) barking non-stop at 6:30 AM because right next to the hotel (right outside our window on the 1st floor) was a large dog kennel. Another interruption to the rest we needed. We will never stay at another Sleep Inn. Will definitely use Holiday Inn though because they were our savior that night.

Verified Review

Mary D- August 27, 2017

great room, friendly staff, prompt shuttle, comfy bed after a long flight. Would not do a trip any other way. Hope yall are safe there in Houston. I saw that IAH was closed. Stay safe, everybody.

Verified Review

Susan C- August 26, 2017

Very nice and friendly place to sleep overnight for early morning flight. Would have perferred covered parking however my car was protected.

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Sleep Inn Intercontinental Airport East