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Quality Inn & Suites Airport - Charlotte Douglas International Airport

3100 Queen City Dr Charlotte, NC 28208
2 miles from CLT

Overall Reviews


Based on 20 reviews

Important Info

Free Cancellation

Free Parking

Close to CLT

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 24/7

Shuttle Frequency: Shuttle Runs Every 30 mins

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

May 5

Fly On

May 6

Park Until

May 11






Room Type


1 King Bed - 1 Night & 15 Days of Parking

Extra Parking: $5.00/day Extra Guests: $0.00/guest

2 Guests Included

2 Standard Beds - 1 Night & 15 Days of Parking

Extra Parking: $5.00/day Extra Guests: $0.00/guest

4 Guests Included


About This Hotel


Free Internet

Free Breakfast

Iron/Ironing Board


Airport Shuttle


Laundry Services


Quality Inn & Suites Charlotte Airport is conveniently located by the Charlotte Douglas International Airport. This quality hotel wants to ensure you have the best experience and offers an airport shuttle at all times of the day, as well as a deluxe hot breakfast, high speed internet, local and long distance calls, 50 channels of premium cable, swimming pool, and business center all included with your stay. For added convenience guest laundry and an ATM is also on the hotel property. Additionally, all rooms are stocked with a coffee maker, hair dryer, iron & board, microwave, refrigerator, and safe. This location is also pet friendly for a fee of $20 per pet, and also offers numerous restraints within one mile of the hotel. Quality Inn & Suites at Charlotte Airport is great place to stay one night or many, whether you are traveling for business or pleasure it is a great place at a great price.

Shuttle Hours


Shuttle Frequency

Shuttle Runs Every 30 mins

Check-In/Out Time

03:00 PM / 11:00 AM

Cancellation Policy

04:00 PM Same Day of Arrival

Parking Information

For airport pickup: GO TO ZONE A ON 1ST FLOOR OF AIRPORT


I-85 north to exit 33, exit to the left. Turn right at Queen City Drive. Hotel next to Cracker Barrel. I-85 south to exit 33, exit to the right. Turn right at Queen City Drive. Hotel next to Cracker Barrel.

for airport pick-up: GO TO ZONE A ON 1ST FLOOR OF AIRPORT

Customer Reviews

Overall Reviews


Based on 20 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

10 to 15 minutes

Verified Review

Robert T- April 7, 2017

Hotel undergoing renovations; quite messy

Verified Review

Stephen M- April 5, 2017

clean and comfortable good value

Verified Review

Saundra B- March 25, 2017

The price was a great value and the staff was friendly, attentive, and so polite and helpful.

Verified Review

Vicki H- February 28, 2017

Employees very helpful and willing to meet needs.

Verified Review

Roger H- January 2, 2017

Clean and comfortable

Verified Review

Mary P- January 2, 2017

The hotel was undergoing a renovation, so things were a bit "untidy" in places. Having said that, my room was spotless, and breakfast was as advertized. The staff was outstanding! The shuttle arrived and left on time. I didn't wait at all. I will definitely use this hotel for my next trip.

Verified Review

Sean C- December 31, 2016

I wish I could give this hotel 0 stars. We parked at Quality Inn Airport in Charlotte for 12 days. When we arrived at the hotel after our long trip, we found that our car was completely blocked in by a truck that was illegally parked in the middle of the road. When we went in to tell the woman working at the front desk, she basically told us there was nothing she could do for us, maybe pay for a cab except we live 2 hours away. She was EXTREMELY unprofessional, the worst experience I've ever had with customer service. I didn't think it was possible to be that bad at your job. In the end, she refused to help us because we "came in with attitude" so we had to call the police and they came and ran the license number and found what room the person was staying in. Thank goodness they were in their room! We both had to get back to work the next day and it didn't get resolved until midnight. I never submit reviews but I've also never had such a horrible experience with a hotel and their staff. NEVER park your car at this hotel because if something happens, they will refuse to help you. We felt like we were in the twilight zone. ABSOLUTELY TERRIBLE EXPERIENCE!

Verified Review

Kaili H- December 30, 2016

The hotel was undergoing renovations, so it was understandable there was some dust and disarray. The room was comfortable and clean, nothing amazing. All I needed was a place to sleep for a few hours anyway. I did not realize it was motel style when I booked the room. The room I had was underneath a main stairwell so it took a bit getting used to and anyone coming up or down could see right into the room, so I just closed the curtain right away. If I hadn't been as tired as I was, I would have requested a room change from underneath the stairs.

Verified Review

Steven L- November 27, 2016

Rooms were old, no end table, lamp was sitting on floor, hole in ceiling next to fan in the bathroom, will not stay there again. Location was in a depressed area and located behind other businesses. Hotel does not look like the add. Did not leave vehicle parked at the hotel; we parked our vehicle at the airport for the additional expense to ensure the car wouldn't be vandalized. Did not use shuttle service and had to answer the questions on the survey

Verified Review

Robert K- October 26, 2016

They r undergoing rennovations. Lobby. check inn area is primitive.

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