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Plaza Hotel - Kansas City International Airport

11828 NW Plaza Circle Kansas City, MO 64153
2 miles from MCI

Overall Reviews


Based on 24 reviews

Important Info

Free Cancellation

Free Parking

Close to MCI

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 04:20 AM - 12:00 AM

Shuttle Frequency: Every 20 minutes

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Jul 6

Fly On

Jul 7

Park Until

Jul 12






Room Type


1 King Bed - 1 Night & 7 Days of Parking

Extra Parking: $5.00/day Extra Guests: $10.00/guest

2 Guests Included

2 Standard Beds - 1 Night & 10 Days of Parking

Extra Parking: $5.00/day Extra Guests: $10.00/guest

4 Guests Included


About This Hotel


Free Internet

24 Hours

Iron/Ironing Board

Airport Shuttle



All the hallmarks of an excellent pre-flight hotel are available at Plaza Hotel (formerly Clarion Hotel KCI). Enjoy modern rooms and a world-class staff that puts your needs first.

Rooms include Internet, flat-screen televisions with cable, complimentary newspapers, ironing boards, coffee machines, and hairdryers in each of the 138 guest rooms. In addition, complimentary breakfast and airport shuttle are also available. Pets are welcome.

Other facilities include an indoor gym, heated pool, and hot tub. Dine at the excellent restaurant and lounge which is open from 5 to 10 p.m. daily.

Plaza Hotel is a wonderful choice for your next pre-flight stay.

Shuttle Hours

04:20 AM - 12:00 AM

Shuttle Frequency

Every 20 minutes

Check-In/Out Time

03:00 PM / 12:00 PM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

The hotel offers a well lit secluded parking lot with monitored security cameras, located just behind the hotel.


From I-29 exit 13, drive east on 435 to Ambassador Drive, Make right on Ambassador Drive, follow to the next street, Plaza Circle. Make a right on Plaza Circle, drive up to the hotel at 11828 NW Plaza Circle.

From I-35 south drive to 435 west and exit 36 for KCI Airport. Stop at the light and prepare to make a left on Ambassador Drive. At the next street, Plaza Circle, make a right and drive up to the hotel at 11828 NW Plaza Circle.

Customer Reviews

Overall Reviews


Based on 24 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

5 to 10 minutes

Verified Review

Sarah S- June 19, 2017

Hotel room was older and run down. Seemed clean which was a plus. Poor Security was the biggest factor for me. Outside doors never locked. Shuttle driver not helpful at all on pickup.

Verified Review

Richard D- June 18, 2017

Hotel remodeling prevented us from having a breakfast we were used to. No grab bars available in the bathtub.

Verified Review

Shane M- June 18, 2017

Hotel had a smell and wasn't very clean. Maybe mold.

Verified Review

Richard N- June 17, 2017

This hotel is under renovation (much needed). It is really run down so I hope it improves after the renovation. The lobby was not air conditioned. The room was barely adequate. I was mostly just there for the night and then to park my car for a trip. I had serious reservations about the place, but I stayed. Staff was nice though.

Verified Review

Glenna M- June 16, 2017

Three guests and they only supplied us with two towels, two washcloths, no hand towels. We asked for a wake up call and the phone wasn't even working. They are under renovations so that might be part of the problem. Shuttle was prompt and it's close to the airport.

Verified Review

Cindy S- June 8, 2017

Our room smelled strongly of mold. There was trash on the floor in the stairway. The back door to the hotel didn't lock nor shut. The latch apparently was broken. The shuttle driver was rude and didn't help us load our bags in the van. I was so happy to check out of that hotel. Shop around, read reviews, and don't stay at the Plaza Hotel.

Verified Review

Michael T- June 8, 2017

The hotel was uncapped and outdated. When we initially checked in the attendant seemed very busy but there was no one else around. He checked us into a room that was already occupied. Causing embarrassment And further difficulty as my wife was on crutches. The hotel smelled of smoke. We will not stay there again

Verified Review

Frank G- June 6, 2017

The air conditioner in the room did not work so we moved rooms. Other electronic items in the next room did not function. Poor maintenance.

Verified Review

Suzanne C- June 1, 2017

The hotel was okay. A little shabby. The check-in was below average because the girl at check in acted like she wanted to be anywhere but there. Check out was great because the person at the counter was pleasant. Your shuttle driver was a jerk. When he picked me up from the airport he was on his cell phone answering personal calls. He was pissed at me because I missed him the first time because I didn't understand the pick up process fully. You need to give better instructions on that. The driver drove like a maniac. I felt safer flying than riding with him. He left so quickly that he missed the tip I was digging for in my purse. Would I do it again? Yes, at a different hotel. I love the PARK SLEEP FLY concept.

Verified Review

Debbie M- May 6, 2017

Very good and polite

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Plaza Hotel