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Loews Chicago O’Hare Hotel - Ohare International Airport

5300 N. River Road Rosemont, IL 60018
4 miles from ORD

Overall Reviews


Based on 492 reviews

Important Info

Free Cancellation

Free Parking

Close to ORD

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 24/7

Shuttle Frequency: Every 15 min (6am-11pm), every 20 min (11pm - 6am)

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Dec 20

Fly On

Dec 21

Park Until

Dec 26






Room Type


Please check availability of this hotel
About This Hotel


Free Internet

24 Hours

Iron/Ironing Board


Airport Shuttle


Room Service

Laundry Services


The Lowes Chicago O’Hare hotel is just a few miles from Chicago O’Hare International Airport (ORD). The hotel offers great amenities in each of the 556 rooms and 60 suites such as a 42” flat-screen LCD television, comfortable bedding, and free wi-fi. The hotel offers a complimentary airport shuttle 24 hours a day, every 15-20 minutes. Enjoy great dining options inside the hotel such as Fresco 21 (Mediterranean Kitchen), McCormick & Schmick’s (Seafood), and The Capital Grille (Steakhouse).

Shuttle Hours


Shuttle Frequency

Every 15 min (6am-11pm), every 20 min (11pm - 6am)

Check-In/Out Time

04:00 PM / 12:00 PM

Cancellation Policy

24 Hours Prior to Arrival


Once you have retrieved your baggage, follow the red shuttle signs to the O'Hare Bus/Shuttle Center located centrally between the terminals. We will pick up between Doors 1 and 2. If arriving internationally, please call the hotel to alert us to your arrival. We will divert the next shuttle to Terminal 5, Door 5E to pick you up.

Customer Reviews

Overall Reviews


Based on 492 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

5 to 10 minutes

Verified Review

Daniel J- December 12, 2017

Very nice and elegant

Verified Review

Michael S- December 12, 2017

We were given an upgrade in our room when ( I believe his name was Randy) found out it was our 53rd anniversary. We loved the place. We ate in the restaurant and the food and service was great. When we returned from our trip, I mentioned to the staff that I hoped our car would start and one of the employees said ,"If it doesn't give us a call and we will jump start it" we have stayed at another hotel for six or seven years but now we are staying at Loews !

Verified Review

Sarah T- December 8, 2017

Staff was friendly, and room was clean. Mini bar prices are ridiculous, and shuttle waiting time back from airport was outrageous.

Verified Review

Ryan S- December 7, 2017

Wish the room had a mini-fridge, other than that, everything was fantastic!

Verified Review

Chris G- December 7, 2017

This was my first time staying at a Loews hotel. The hotel was very clean and very modern. the service from the door man and help with bags to check in and parking were all great. WIFI at the hotel was very good also. This hotel has a full fitness center, the best I have ever seen at a hotel.

Verified Review

Jamie L- December 7, 2017

The hotel was amazing. Staff was very friendly, rooms were clean. I would come back to this hotel if I needed to be in the area.

Verified Review

Erin S- December 5, 2017

Awesome hotel. Very clean and modern room. Shuttle service was perfect and smooth. I would have easily given them 5 stars, but when we tried to leave the parking structure, we inserted out ticket and we had to pay an additional $180 to leave. Cars were behind us, and we were holding up traffic, so I used my credit card to pay for it and immediately parked and went into the lobby/front desk area. I shouldn't have had to pay anything else and explained that to the girl at the desk. She said there was a malfunction with the machine. I had to fill out a refund form, and a refund would be issued in about 6 weeks! I literally paid for it 1 minute earlier and now I have to wait 6 weeks for my $180! The hotel was great, but the parking structure really screwed up. I don't know if I will stay there again worried that it could happen again.

Verified Review

Martin R- December 5, 2017

Upscale stay, with pleasant dining and drinking locations inside the hotel and immediately outside. The check in experience at this location is always good.

Verified Review

Heather B- December 3, 2017

The hotel is modern and clean and the beds are comfortable. There is a high-end fashion outlet mall directly behind the hotel. The staff is top-notch - very friendly, accommodating and professional. I would definitely stay here again and will recommend it to friends/family.

Verified Review

Louis P- December 3, 2017


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Loews Chicago O’Hare Hotel