The service was fantastic. The shuddle picked us up within 5 minutes of calling and when we reached the hotel our car was waiting for us. I would highly recommend this service

Embassy Suites park sleep fly experience was fantastic. Easy access off Turnpike/Rt. 90 coming to Logan from west of the city. Valet parking and quick check in. Room was well apportioned, clean and comfortable. Morning breakfast buffet was good enough. Be sure to try the omelette made to,order. Shuttle was a breeze both back and forth to airport. Superior to other park sleep fly accommodations near Boston Logan that we have tried. A keeper!

I keep forgetting how NICE, Large, clean, Embassy suites is at Logan!!! WOW!!! Great hotel, great breakfast, great service!!!

I waited 50 minutes for a shuttle in the cold. I called more than 6 times, stating I was at Delta. When the shuttle did not come and after receiving my numerous calls, no one told me that there was a difference between the Delta terminal and the Delta International terminal. Someone should have figured it out; it was my first time flying into Boston in over 10 years.

over all it was very good

I never got to stay at the hotel due to the snow storm; my problem was that I needed to change the reservation to the next night. I spent an hour waiting on the phone for PSF cust service which never responded. I sent them email, to which they replied a day later saying the hotel was full. Meanwhile I called the hotel directly and made the change - no thanks to PSF. That flight was cancelled as well, but I was extremely disappointed by the non-existent customer service.

very accomodating

Great deal shuttles were fast all hotel personnel were courteous and professional, will defiantly use this hotel for park shuttle and fly again

The service was great. The hotel rooms were fine but incredibly noisy. I'd go back

The only "issue" I had this time was this: I called the hotel at the end of my trip, for the shuttle to be sent to pick me up. Usually, the person answering the phone asks for my valet number. This time, the woman answering the phone hung up too quickly to allow me to give her the valet number. As such, when I arrived at the hotel, my car was not ready. Not a big deal....but a change from their usual procedures.