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Crowne Plaza Chicago O'Hare Hotel & Conference Center - Ohare International Airport

5440 N river rd Rosemont, IL 60018
1.4 miles from ORD

Overall Reviews


Based on 90 reviews

Important Info

Free Cancellation

Free Parking

Close to ORD

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 24/7

Shuttle Frequency: Every 30 minutes on the hour

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

May 31

Fly On

Jun 1

Park Until

Jun 6






Room Type


Please check availability of this hotel
About This Hotel


Free Internet

24 Hours

Iron/Ironing Board


Airport Shuttle


Room Service

Laundry Services


The Crowne Plaza Chicago O'Hare Hotel and Conference Center lies just 1.4 miles from O'Hare Airport. With a complementary 24 hour shuttle service, and ample parking, it is easily accessible for all travelers. There is easy access to all major expressways ((I-90/94, I-190 and I-294). It has had a recent makeover, featuring 503 brand new guest rooms and a renovated fitness center. Crowne Plaza Chicago O'Hare Hotel and Conference Center offers a superb setting and a selection of amenities that makes it convenient for any business or recreational visitor.
Guests can choose to relax the in indoor pool, take advantage of the well-equipped fitness center, enjoy the hospitality of the Chicago Fire Oven Restaurant, or just browse in the Gift Shop.
For those with a busy schedule, located in the lobby, the FlyteTouch kiosk with touch screens provides real-time flight status information, and the On the Fly Grab and Go & Room Service enables guests to make the best use of their time. The Business Center, with over 55,000 square feet of wired and wireless meeting space, along with our experienced and friendly staff, makes the Crowne Plaza the ideal place for your business meetings and conferences.
Right on the doorstep, you will find Chicago's famous Rosemont Theatre, which is a major venue for touring Broadway shows and concerts. The attractions of the Donald E. Stephens Convention Center are right across the street. The family friendly restaurants and entertainment of the newly announced Rosemont Walk will enhance your enjoyment of Chicago's hospitality.

Shuttle Hours


Shuttle Frequency

Every 30 minutes on the hour

Check-In/Out Time

03:00 PM / 12:00 PM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

Free parking for 9 days with reservation, after 9 days it is $15.00 per additional day.



Customer Reviews

Overall Reviews


Based on 90 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

10 to 15 minutes

Verified Review

Patrick C- May 21, 2017

Hotel was great and we had dinner there too and it was excellent! Would stay here again and with the parking of our truck for the week while we were gone and the transportation to and from the airport, this was a perfect and affordable option for us.

Verified Review

John B- May 19, 2017

At best, a three star business class hotel, somewhat worn and tired looking in appearance. Restaurant and bar were average. Parking was on a flat lot behind the hotel. Shuttle service ran only every 30 minutes, with no increase in service during typically busy times.

Verified Review

Sharon S- May 18, 2017

Lovely hotel, staff was very accommodating.

Verified Review

Raymond H- May 18, 2017

Everything was nice

Verified Review

Ralph C- May 18, 2017

Nice clean room. Comfortable bed and pillows

Verified Review

Donna O- May 16, 2017

Everyone was courteous and friendly.

Verified Review

Jean K- May 15, 2017

Very nice. Clean

Verified Review

David G- May 14, 2017

It's a Crown Plaza. Fancy and all that. But the place is ageing and it shows in the rooms. The room we had was very quiet, comfortable, had great toiletries. It was small but not tiny. The shuttle was great, nice quick trip to and from the airport. The parking was fine and in plain site of the many police officers that are in the are. Would definitley stay again.

Verified Review

Jacqueline C- May 11, 2017

Hotel and staff were great. Shuttle was very responsive and pleasant. I do not have any complaints and would certainly park, stay and fly from there again; I just wish the parking garage wasn't such a trek. It was a bit difficult for my husband with our luggage and no elevator in the garage.

Verified Review

Britney S- May 10, 2017

The hotel staff at check in were very unfriendly and not helpful. First, they were talking with each other or looking at their computers. No one else was at the desk and after waiting to be greeted for a few minutes I approached them and said i needed to check in. During the time I was checking in I was asked why I was flying out of O'Hare when Midway was so much cheaper, so I should check different flights. I had to ask questions about shuttle and parking. Also, we asked if they had a luggage cart twice. Both times I was told someone would be bringing one. Which no one ever did. The room was alright. We had a problem with the TV not working but they did send someone up to fix it. When we called the front desk around 9pm no one would answer. Then a little after 5am a member of our group went to ask if the fitness center would be open, and the person was extremely rude about opening it up. This is the first time and will be my last at staying at the hotel. There are so many hotels close to O'Hare airport with much better service. I was hoping the Crowne would offer just as well as the others I have stayed at. However, it was very disappointing.

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Crowne Plaza Chicago O'Hare Hotel & Conference Center