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Best Western O'Hare North/Elk Grove Village - Ohare International Airport

100 Busse Rd Elk Grove Village, IL 60007
9 miles from ORD

Overall Reviews


Based on 118 reviews

Important Info

Free Cancellation

Free Parking

Close to ORD

Shuttle Info

Free Airport Shuttle

Shuttle Hours: 24/7

Shuttle Frequency: Additional Fee Applies. Shuttle runs every 45mins

Booking Options

Sleep which days?

Beginning of My Trip

Sleep On

Oct 31

Fly On

Nov 1

Park Until

Nov 6






Room Type


1 King Bed - 1 Night & 7 Days of Parking

Extra Parking: $15.00/day Extra Guests: N/A

2 Guests Included

2 Standard Beds - 1 Night & 7 Days of Parking

Extra Parking: $15.00/day Extra Guests: N/A

4 Guests Included


About This Hotel


Free Internet

24 Hours

Free Breakfast

Iron/Ironing Board

Airport Shuttle



The Best Western OHare North/Elk Grove Village is located approximately nine miles from Chicago OHare International Airport, and just a few minutes from all of the popular attractions of the downtown area. Its modern, comfortable, and spacious guest rooms are a perfect retreat for families and business guests.

This Hotel offers a full hot deluxe breakfast, 24 hour fitness center, complete with Bow-Flex equipment, computer center, hotel bar and lounge, business conference and meeting rooms, free high speed wireless internet, laundry facilities, sofa beds, in-room safes, and Serta Perfect Sleeper mattresses.

The hotel offers a Park, Sleep, and Fly package that includes one night's stay, 7 to 14 days of parking, and 24-hour shuttle service to and from the airport to guarantee you reach the airport on time. Guests' vehicles are well protected with a secure parking lot monitored by both cameras and staff.

Best Western OHare North/Elk Grove Village is a pet friendly hotel. Service is fast, detailed, and efficient, and guarantees that their guests' every stay will be a pleasant and relaxing experience. Dedicated fiber internet and HD TV service.

***Please note - Effective immediately, there is a $2/person fee for shuttle. Due to space requirements, children count as an extra person ***

Shuttle Hours


Shuttle Frequency

Additional Fee Applies. Shuttle runs every 45mins

Check-In/Out Time

03:00 PM / 11:00 PM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

Secure, patrol and videotaped parking lot. Patrol along with hotel's own staff.


From the North: Take 294 South to 90 West, exit on Elmhurst Road North, left on Oakton, right on Busse Road. Hotel within 1/2 block on left side of street.

From the Southeast/East: Take 90 West to Rockford/Northwest suburbs, exit Elmhurst Road North, left on Oakton, right on Busse Avenue. Hotel within 1/2 block on left side of street.

From the Southwest: Take 355 North to Thorndale, right at light, left at Busse Road/83. Hotel on the left after Oakton Avenue.

From the West: Take 90 East to Arlington Heights Road, left at the light, right on Algonguin, right on Busse Road. Hotel on the right before Oakton. Hotel is located right across from the Habaci Grill and White Castle restaurants.

Customer Reviews

Overall Reviews


Based on 118 reviews

Review Breakdown

Hotel Staff






Shuttle Service


Shuttle Wait Time

15 to 20 minutes

Verified Review

ROBERT L- October 9, 2017

An older hotel but in a great location. Large rooms and baths, a good value for the money. Very helpful staff and shuttle driver. Would book here again for sure.

Verified Review

Robert H- October 1, 2017

Great rooms with clean bathroom, good TV, and an excellent included breakfast.

Verified Review

Daniel W- September 18, 2017

The hotel has been there a while and our original room smelled badly of smoke. They promptly moved us to a room that was much better and we had a good stay. The hotel can't help it when a prior tenant misbehaved. The shuttle service was great, the drivers friendly and we had good chats while driving each way. Our vehicle got very dirty parked out next to the gravel drive while we were gone -- but nothing a carwash didn't fix. Overall very happy with the cost and the service!

Verified Review

Carol D- September 13, 2017

Hotel is clean, but somewhat shop worn. Nice lobby area and decent breakfast. Room was clean, but both sink and shower faucets leaked and there were strange lumps under the carpet. Walls and doors are very thin so noise is an issue, particularly from the hallway. Shuttle only runs once per hour to the airport on Saturday, so plan accordingly. Return shuttle arrived within 15 minutes of our call, so we were pleased with that. Description of parking indicated it was in a gated area, but it was not.

Verified Review

Larry P- September 9, 2017

We had the hotel reservation at the end of our vacation. Our incoming flight was delayed for a day, so we were unable to use the hotel room. Very disappointing; still charged the full amount. Won't do this again.

Verified Review

PAUL L- August 10, 2017

Nice, clean comfortable rooms. Our experience on the 3rd floor next to the elevator resulted in very little sleep due to the CONSTANT harangue-ing in the hallway (loud, rude, obnoxious: sparing no nationality or language)

Verified Review

Charlene W- August 5, 2017

The Hotel seemed ok, room smelled very musty but seemed clean. We basically checked in and went straight to bed. The outside area where you park is dirty and sketchy. I saw a huge rat walk right by the front door and had the electric doors opened at that moment he would have been in the hotel! Now the shuttle!! It took us longer to get from Ohare back to this hotel than from Myrtle Beach to Ohare!! This shuttle services several hotels in the area. But the 2 hour ordeal wouldn't have been quite as bad if it wasn't for this CRAZY driver. 30mph over medians and speed bumps!! We were in the back of the van and being thrown all over the Place! My daughter was worried her glasses might break in her backpack in back because our luggage was also flying all over! My upper back hurt the next morning from trying to hold on!! If this driver is in a hurry so he can get more people and more tips he's going about in the wrong way!! I ALWAYS tip everyone, this was the first time I refused to tip someone! Get a new shuttle service!!! My poor rating is largly based on the shuttle service. And it smelled like garbage in the parking lot. Keeping that under control might avert the rats!

Verified Review

Anna Marie C- August 4, 2017

Missed connecting flight delayed our return by a day. As we were to stay at the end of our trip, we didn't actually spend the night at the hotel. Front desk personal were great.

Verified Review

Michael L- August 4, 2017

Welcoming, courteous desk staff. Spacious, clean rooms. Timely shuttle service to and from the airport. Could not have been a better PSF experience.

Verified Review

Kathy J- August 3, 2017

Reservation, check-in, room were all 5 star. Pick up at the airport was slow and frustrating. Upon calling the number given at check-in, I was told shuttle would arrive at door 3 in five minutes. After literally running to door 3, my granddaughter and I waited 10 minutes. I then called to be sure we hadn't been left. I was assured it would only be 5 more minutes--he was at door 2 now. Relieved, I watched for the shuttle to come from door 2, but it was soon clear he was not there. When another Best Western shuttle arrived several minutes later, I ran to it. There I met another BW Elk Grove customer. She had been told it would be just minutes the two times she called also, but the first of those calls was an hour earlier. I then spoke to Joaquin, who advised me an hour wasn't so long in Chicago. He was calm, but did not share my need for prompt service and honest expectations. Whether he made it happen or not, the driver did appear within minutes of that call.

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