Welcome to Customer Service

Frequently Asked Questions
Your Reservation
Checkout & Receipt
At the Hotel
Using ParkSleepFly.com
Receipt Copy

Enter the details below to receive a copy of your ParkSleepFly.com reservation confirmation.
This and other actions you can do in your account.

  • 1. Do you know your reservation ID?
Reservation cancellations & refunds

To cancel your reservation:

Log in to your account, then click 'Cancel' to the right of the reservation you wish to cancel.


Click here. Please have your Reservation Receipt available for reference.

Contact Us

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will get back to you as quickly as possible. Please also feel free to contact us by phone.

Regular customer service hours are Monday through Sunday 7:00am EST to 8:00pm EST.

  • Phone us: 1-800-PARKING (727-5464)
  • Email us:
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