Welcome to Customer Service

Frequently Asked Questions
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About ParkSleepFly.com
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Changes / Cancellations
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Making a Reservation
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Reservation Receipt
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At the Hotel
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Billing
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Technical / Account Help
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Site Help
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Receipt Copy

Enter the details below to receive a copy of your ParkSleepFly.com reservation confirmation.
This and other actions you can do in your account.

  • 1. Do you know your reservation ID?
Reservation cancellations & refunds

To cancel your reservation:

Log in to your account, then click 'Cancel' to the right of the reservation you wish to cancel.

OR

Click here. Please have your Reservation Receipt available for reference.

Contact Us

We look forward to helping you with your inquiry. Please complete the information requested below or use our Chat feature in the bottom corner (available during business hours). We respond to messages in the order they are received and will get back to you as quickly as possible.

Current customer service hours are 7:00 AM to 8:00 PM ET, seven days a week.

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